It works; no it doesn't
As Tacoma suffered with city's computer system, leaders lauded it's success, rewarded its installers and helped sell it to others. | Tacoma's computer installation team talked up the project's success...
View ArticleCity took 'success story' on road but left reality at home
Tacoma's project manager and others went to conventions preaching the wonders of the city's computer system, but it didn't tell of its problems | City officials have tried hard to portray Tacoma's new...
View ArticleSame company set to win another contract
Tacoma looks at rehiring TUI Consulting which installed the city's computer system , from among nine bids. | TUI Consulting, the company that received $29.6 million to help Tacoma install its new...
View ArticleCity waiting for payoff
Tacoma's new computer system was suppose to save money and make the city more effecient, but it's unclear when it will pay off. Some leaders want a fresh examination of the system. | Tacoma's new...
View ArticleState audit blasts city computers
System leaked personal information, mucked up accounts and more, says annual report | The state Auditor's Office says problems with Tacoma's new computer system created 'significant weaknesses' in the...
View ArticleCity hires same group for upgrades
Tacoma Public Utilities board members agreed Wednesday to pay TUI Consulting another $400,000 for work on the city's troubled new computer system. The latest contract was approved 4-0. It brings the...
View ArticleTacoma thins list of likely auditors
Tacoma officials hope to pick a company to examine the city's troubled computer system by the end of the month. Five companies submitted proposals for all or part of the work and a selection committee...
View ArticleIBM to check Tacoma system
Tacoma - Consulting service chosen to examine problems with city computers | IBM Business Consulting Services is the best company to examine Tacoma's new computer system, a city selection committee has...
View ArticleStaff had trouble with computer boss, report says
Tacoma - Tacoma computer system director David Otto was at odds with staff and accused of unproductive, unpredictable and potentially violent behavior before his resignation last month, records show....
View ArticleKey terms and acronyms
TUI: TUI Consulting Inc.: TUI, which stands for Total Utility Integrators, is the private company that customized and installed the SAP software for the city. CEO Ballu Khan moved the company from...
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